SMS Consent & Privacy

The program

VIBEUP Alerts sends text messages about your account and the experiences you take part in, and, only with your separate consent, occasional offers and updates. Messages are sent by VIBEUP, not by a third-party marketer.

How you opt in

You opt in by providing your mobile number and accepting the consent language at a VIBEUP form, sign-up, RSVP or account setting. Consent language always appears next to the field that collects your number and is never pre-checked. Providing a number for a booking or purchase does not by itself opt you in to marketing messages.

• Consent is voluntary and is not a condition of purchase, membership, entry or service.
• You can opt out at any time, and opting out will not affect your account.
• Message frequency varies with your activity and the program you joined.
• Message and data rates may apply, according to your mobile carrier plan.

Opting out and getting help

Reply STOP to any message to cancel. You will receive one confirmation message and no further marketing texts. Reply HELP for help, or email hello@vibeup.io at any time. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device, and messages may not arrive if your number changes or your device is offline.

What we never do with your number

We do not sell, rent or share your mobile number, or your SMS opt-in and consent data, with third parties or affiliates for their own marketing or promotional purposes. Numbers are shared only with the messaging providers that deliver our messages on our behalf, under contract and only for that purpose.

Consent language we use

Every place that collects a mobile number uses this wording, so consent is captured consistently across our sites and apps:

By providing your mobile number and checking this box, you agree to receive recurring SMS messages from VIBEUP at that number, including account notifications, event and program updates, and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of any purchase. See our Privacy Policy and Terms & Conditions.

Privacy

Your number is personal information and is handled as described in our Privacy Policy, including the rights you can exercise and how to contact us. Records of consent are kept for as long as needed to demonstrate compliance with messaging laws, and for a reasonable period after you opt out.

Eligibility

The text message program is intended for adults in the United States who are 18 or older. If you change or deactivate your number, please update your account so messages are not sent to whoever receives that number next.

Contact

hello@vibeup.io — for questions about the program, consent records or opt-outs.