Terms & Conditions

Accepting these terms

By using VIBEUP you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service. If you are using VIBEUP for a business, you confirm you have authority to accept these terms for that business.

Who can use VIBEUP

You must be at least 18 years old and legally able to enter into a contract. You agree to give accurate information, and to keep it current.

Your account

You are responsible for the activity on your account and for keeping your password confidential. Tell us immediately at hello@vibeup.io if you suspect unauthorised use. We may suspend or close an account that breaches these terms, harms other people, or creates risk for the platform.

Memberships, billing and cancellations

Membership tiers, prices and what each includes are shown at the point of purchase. Paid memberships renew automatically at the interval you selected until cancelled, and we charge your payment method at the start of each period. You can cancel any time from your account or by emailing hello@vibeup.io; cancellation stops the next renewal and your access continues to the end of the period you have already paid for. Except where the law requires otherwise, payments are non-refundable. We will give advance notice of price changes, and you can cancel before they take effect.

Business and platform services

VIBEUP CREATE and VIBEUP Platforms are delivered under a separate written proposal or statement of work that sets scope, fees, timelines and support. If that document conflicts with these terms, the signed document governs the project it describes.

Acceptable use

You agree not to:

• Break the law, infringe anyone's rights, or encourage others to do so.
• Harass, threaten, defame or impersonate anyone, or post content that is hateful or exploitative.
• Upload malware, attempt to gain unauthorised access, scrape at scale, or interfere with the operation of the service.
• Use VIBEUP to send spam, or to collect other people's information without their consent.
• Resell or rebrand the service, or misrepresent your relationship with VIBEUP.

Your content

You keep ownership of the content you create. You give VIBEUP a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for example, resizing an image) and display that content only as needed to operate and promote the service you are using. You confirm you have the rights needed to grant that licence. We may remove content that breaches these terms.

Our intellectual property and brand

The VIBEUP name, logo, marks, product designs and software are owned by VIBEUP and protected by intellectual property law. Brand files published on our Brand page may be used by partners, press and integrators to refer to VIBEUP accurately, provided the files are not altered, recoloured beyond the supplied colourways, distorted, or used in a way that implies endorsement, partnership or sponsorship that does not exist. All other rights are reserved.

Third-party services

VIBEUP links to and integrates with services we do not control, such as booking tools, payment processors and app stores. Their terms and privacy policies apply to your use of them, and we are not responsible for their content or availability.

MIRA, Guides and AI features

MIRA and the Guides provide information, reflection prompts and recommendations. Output can be incomplete or inaccurate, and it is not medical, mental health, legal, financial or professional advice. Always use your own judgement, and consult a qualified professional for decisions that matter. Do not rely on MIRA in an emergency.

Availability and changes

We work to keep VIBEUP available, but the service is provided as-is and may change, be interrupted for maintenance, or have features added and removed. We are not liable for interruptions caused by factors outside our control.

Disclaimers and limitation of liability

To the fullest extent permitted by law, VIBEUP disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. To the fullest extent permitted by law, VIBEUP is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim arising from the service is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars. Nothing in these terms limits liability that cannot lawfully be limited.

Indemnity

You agree to indemnify VIBEUP against claims and costs arising from your breach of these terms, your content, or your misuse of the service.

Ending the agreement

You may stop using VIBEUP at any time. We may suspend or end your access if you breach these terms, if required by law, or if continuing would create risk for other users or for the platform.

Governing law and disputes

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Before filing a formal claim, please email hello@vibeup.io so we can try to resolve it directly.

Changes to these terms

We may update these terms. The new version takes effect when posted here with a new effective date, and material changes will be communicated directly where the law requires it.

Contact

Questions about these terms: hello@vibeup.io.